Hi there! This is Joel Janis. I belong to the USA. Do you want to keep track of complaints from multiple sources and make sure that problems get resolved in a timely manner? If so, Themis has a solution for you. <a href="https://www.askthemis.com/modules/complaints">Regulatory Compliance Management Applications</a> lets you track complaints from multiple sources using manual data entry. What many end users are looking for, it is a system that makes it easier to follow up on their internal communication with the complainants and centralizes information that support their responses.